
Chapter 2 Service
Returning the Instrument to Agilent Technologies for Service
Assembly-Level Service Guide 95
To Pack in Commercially Available Materials
If the factory packaging materials are not available, you can use
commercially available materials for shipping.
• Wrap the instrument in heavy paper or plastic.
• Place the instrument in a strong shipping container.
– A double-wall carton made of 350-lb. test material is adequate.
• Protect the control panel with cardboard.
• Add a layer of shock-absorbing material.
– The shock-absorbing material should be 70 to 100 mm (3 to 4
inches) thick around all sides of the instrument to prevent
movement inside the container.
• Seal the shipping container securely.
• Mark the shipping container FRAGILE.
• To obtain warranty, service, or technical support information
you can contact Agilent Technologies at one of the following
telephone numbers:
– In the United States: (800) 829–4444
– In Europe: 31 20 547 2111
– In Japan: 0120–421–345
If you have questions relating to the operation of the Agilent 53210A,
53220A, or 53230A Counters, call 1-800-452-4844 in the United States,
or contact your nearest Agilent Technologies Sales Office as shown at the
front of this service guide.
Warranty
If your 53210A/53220A/53230A Counter fails within three years of
purchase, Agilent will either repair or replace it free of charge. Call 1-877-
447-7278 in the United
States (and ask for “Agilent Express”) or contact your local Agilent
Technologies Sales Office.
Kommentare zu diesen Handbüchern