Agilent Technologies HP 70910A Betriebsanweisung PDF herunterladen (Seite 42)

42 Chapter 2

Installation

Returning Equipment for Service

Installation

Returning Equipment for Service

Repackaging equipment requires original shipping containers and materials or their

equivalents. Agilent Technologies offices can provide packaging materials identical to the

original. Figure 2-3 on page 43 and Figure 2-4 on page 44 identify the original packaging

materials and their part numbers. When ordering packaging materials, it is necessary to

order the proper number of foam inserts.

CAUTION Packaging materials not specified can result in instrument damage. Never

use styrene pellets to package electronic equipment. The pellets do not

adequately cushion the equipment, do not prevent all equipment movement,

and can generate static electricity.

Use the following procedure to prepare equipment for shipment:

1. Fill out a blue repair card (located at the end of this chapter) and attach it to the

equipment. Send a copy of any noted error messages or other helpful performance data.

If a blue repair card is not available, include at least the following information:

a. Type of service required

b. Description of the problem and whether it is constant or intermittent

c. Name and telephone number of technical contact person

d. Return address

e. Model number of returned equipment

f. Full serial number of returned equipment

g. List of any accessories returned with equipment

2. To help prevent damage during transit, pack the equipment in the appropriate

packaging materials as shown in Figure 2-3 on page 43 and Figure 2-4 on page 44.

Original shipping materials or equivalents are best; however, compliance with the

following instructions will result in acceptable packaging.

a. Wrap equipment in anti-static plastic to reduce the possibility of ESD damage.

b. For equipment that weighs less than 54 kg (120 lb), use a double-walled, corrugated

cardboard carton of 159 kg (350 lb) test strength. The carton must be both large

enough and strong enough to accommodate the equipment. Allow at least three to

four inches on all sides of the equipment for packing material.

c. Surround the equipment with 3 to 4 inches of packing material to protect the

equipment and to prevent movement in the carton. If packing foam is not available,

the best alternative is S.D.-240 Air Cap™ from Sealed Air Corporation, Commerce,

California 90001. Air Cap is plastic sheeting filled with 1-1/4 inch air bubbles. Use

pink anti-static Air Cap. Wrapping the equipment several times in this material

should provide sufficient protection and also prevent movement in the carton.

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